How to Register for the Massachusetts Do Not Call List

Unsolicited telemarketing calls can be more than just a nuisance; they can disrupt your day and invade your privacy. Fortunately, Massachusetts offers a solution through its Do Not Call List, allowing residents to reduce the number of unwanted sales calls. Here’s a comprehensive guide on how to register and what to expect.

What is the Massachusetts Do Not Call List?

Established in 2003, the Massachusetts Do Not Call List is designed to protect residents from unsolicited telemarketing calls. By registering your phone number, you signal to telemarketers that you do not wish to receive their calls, and they are legally required to refrain from contacting you.

Who Can Register?

Massachusetts residents can register both home and cell phone numbers. Each number only needs to be registered once, and with permission, you may also register a friend or relative’s number. It’s important to note that business phone numbers are not covered by this law.

How to Register Your Number

Registering your number is straightforward and can be done in three ways:

1. Online Registration:
   Visit the Massachusetts Do Not Call List registration page to register your number online. This service is available 24/7.
2. By Phone:
   Call First Data toll-free at 866-339-1475. This line is available 24 hours a day, 7 days a week.
3. By Mail:
   Print and complete the registration form and mail it to: Massachusetts Do Not Call, c/o First Data, 6855 Pacific Street, 4th Floor FDGS, Omaha, NE 68106

Once registered, your phone number will be included on future lists unless you request its removal. If you change your number or wish to remove it, you must submit a delete request form or call First Data at the number provided above.

What to Expect After Registering

After registering, telemarketers covered by the Do Not Call law are required to stop calling your number. However, it’s important to understand that some calls are exempt from this law, including:

• Calls from companies with which you have an existing business relationship.
• Calls for which you have given prior written consent.
• Calls from non-profit organizations.
• Calls that are not commercial in nature.

Additionally, registering with the Massachusetts Do Not Call List does not automatically add you to the National Do Not Call Registry. To further reduce unsolicited calls, consider registering with the national registry by calling 1-888-382-1222 or visiting www.donotcall.gov.

Reporting Violations

If you continue to receive unsolicited telemarketing calls after registering, you can file a complaint:

• Massachusetts Do Not Call List Violations:
  File a complaint with the Office of Consumer Affairs and Business Regulation.
• National Do Not Call Registry Violations:
  Report violations to the Federal Trade Commission by calling 1-888-382-1222 or visiting their complaint page.

By taking these steps, you can significantly reduce the number of unsolicited calls and enjoy greater peace and privacy.

 

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